Beverly Zimmerman, a tour guide at the U.S. Bank Stadium, has been named a Hospitality Hero award winner for second quarter by Meet Minneapolis, Convention and Visitors Association.
The award is given quarterly to members of the Minneapolis hospitality community who have been nominated by their colleagues. The award honors an individual or company that has made valuable contributions to the image and culture of Minneapolis through outstanding hospitality and service.
A Minnesota native, Zimmerman is known for her warmth and extensive knowledge on Minneapolis’ history and culture, according to her nomination. She welcomes visitors and provides suggestions on all that Minneapolis has to offer. No matter who she is helping, she can find a way to relate and personalize their experience. Since U.S. Bank Stadium started giving tours, Zimmerman has given more than 200 tours.
With over 50 years of experience in hospitality work, she has proven to be an expert in providing a memorable and genuine tour. Lisa Niess, marketing and communications manager at U.S. Bank Stadium, said that Zimmerman “never turns down an opportunity to enhance our service excellence by taking photos, sharing stories and creating memorable moments for guests young and old.”
Along with her manager, visitors can agree that Zimmerman is a great candidate to represent Minneapolis’ friendliness. “An opportunity for Beverly to win this award would showcase the best that Minneapolis has to offer in hospitality,” said Niess.
ABOUT MEET MINNEAPOLIS: Meet Minneapolis is a private, not-for-profit, member-based association. It actively promotes and sells the Minneapolis area as a destination for conventions and meetings, works to maximize the visitor experience and markets the city as a desirable tourist destination to maximize the economic benefit of the greater Minneapolis area.
Meet Minneapolis is accredited by the Destination Marketing Accreditation Program (DMAP) of the Destinations International.
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