IIFX Virtual Town Hall to Study “Digital Transformation Enhances the Fan Journey” | Sports Destination Management

IIFX Virtual Town Hall to Study “Digital Transformation Enhances the Fan Journey”

Nov 08, 2022

On Wednesday, November 9, 2022, the Innovation Institute for Fan Experience (IIFX) and its Xperience Consortium will host another session in its series of Virtual Town Hall and webinar events, Digital Transformation Enhances the Fan Journey, from 1:00 PM to 4:30 PM Central Time. This event will be presented live from the Axis Communications Experience Center in Chicago, IL. Register for this free event here.

Digital transformation moves at the speed of exponential technological change. Today's fans want their sports & entertainment journey to be frictionless, memorable, and an immersive live event experience from start to finish, something digital transformation makes possible. Our speakers for the event will address the importance of digital technologies in enhancing business operations and the fan experience.

The webinar features a digital transformation case study by NTT Data about their ongoing Illitch Sports & Entertainment Smart Venue Pilot at Little Caesars Arena and Comerica Park in Detroit, MI.

A distinguished panel of Sports & Entertainment industry and technology leaders will address how technology can speed the digital transformation of the industry and how it enhances the overall experience of the fan journey. Our invited speakers include:

  • Harry Hynekamp – Vice President of Fan Experience, AMB Sports and Entertainment
  • Iddo Kadim – Chief Technology Officer and Director of Olympic Technology, Intel Corporation

Speakers and Xperience Consortium members will help shed light on:

  • How technology can make your operations more efficient
  • Technological realm of the possible to enhance the fan journey
  • Using existing digital and data capabilities to the fullest
  • How to model your organization's technology maturity
  • Understanding process to purpose - building a framework for digital transformation
  • Using digital technologies to create a safe and engaging immersive environment to simulate real-world scenarios to train your workers

Members of the IIFX Xperience Consortium will share how their solutions contribute to the digital transformation of the industry and help create conditions for an enhanced fan experience by reducing friction and pain points throughout the fan journey.

Register now for this free Town Hall event here!

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